2026 Guide: The Easiest Way to Buy Crypto in Canada

Believe it or not, buying Bitcoin, Ethereum or USD Coin with EZO is as easy as sending an email.

For crypto beginners, cryptocurrency can be overwhelming. Technological terms abound, and there’s a plethora of new vocabulary to internalize: blockchain, private keys, not to mention having to think about securing your crypto wallet. Amidst all this complexity, it is normal to seek some simplicity in the actual transaction process itself.

In this article, we explain how you can buy crypto in Canada through EZO’s OTC desk simply by getting in touch with one of our representatives.

If you are interested in a review of concepts that are the building blocks to understanding crypto, head on over to our articles on the basics of cryptocurrency and the key differences between custodial and self-custody wallets.

In Sum

• Buying cryptocurrency in Canada can be simple and accessible by using EZO’s OTC desk with direct support from a dedicated team.
• The onboarding process requires completing a form and verifying your identity to meet regulatory compliance standards.
• Transactions are initiated via Interac e-transfer or EFT, after which funds are quickly converted and sent directly to your wallet without custodial holding.
• EZO serves both individuals and businesses, offering secure, compliant and personalized crypto transaction services across various use cases, with pricing and human support designed around the size and frequency of your trades.

How to Buy Crypto with EZO in 4 Steps

Buying crypto like BTC, ETH or USDC in Canada does not have to be complex.Eliminate platform complexity and benefit from a fee structure that rewards loyalty, with your trading costs that decrease as your volume grows with EZO. If you would rather text a person than tap through an app, especially for larger trades, business treasury moves, or first-time purchases where you want guidance, OTC is the easier path to buy crypto in Canada.

Below are the steps to complete to initiate your first transaction.

Step 1: Complete our Onboarding Process

Our onboarding process is simple and can be completed in two steps: first, fill out our onboarding form, available on our website, and second, verify your identity (KYC). As we are a FINTRAC-registered money services business, these are mandatory steps to ensure compliance with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA). 

You can get started right away with your onboarding by filling out our form for individuals or enterprises. Alternatively, you can email us at info@ezo.app.

Step 2: Initiate Your First Transaction

Once our team has reviewed your submission, you will receive our banking  details, including instructions for Interac e-Transfer and Electronic Funds Transfer. As soon as you receive this document, you are able to send your first transfer using the listed method of your choice.

Once your transfer has been made, let us know by sending us via email your transfer receipt, as well as your transaction details: cryptocurrency of your choice, network and wallet address.

If you have any questions during this step, we are available to help via info@ezo.app or over the phone at 581-700-6265.  You may also book a meeting with our COO to discuss your needs.

Step 3: Confirm Your Transaction

To remain aligned with our regulatory obligations, our team may contact you to request additional information for compliance purposes. Once this is settled and funds have been received, you will be asked to confirm your transaction details before we process it.

Within minutes, you will receive your funds directly at your wallet address. We do not keep custody of your funds and they remain yours at all times.

Step 4: Simply Send Your Next Transfer and a Message for Your Next Transaction

Your first transaction is the only one that requires onboarding. For every trade after that, simply send your bank transfer using the same banking details and email us your transaction details. Our team remains available for you at any time.

Why EZO? Trust, Compliance and Real Human Support

EZO is a FINTRAC-registered (#C100000157), Revenu Quebec-licensed (#18845) money services business and a payment service provider under the supervision of the Bank of Canada. In other words, you are in good hands!

When you initiate a transfer from your bank account, your funds are converted into the cryptocurrency of your choice like USDC, BTC or ETH, and sent to your wallet. We do not keep your funds in our custody for any longer than it takes to confirm the transaction. Your funds remain yours at all times. The same goes for crypto sales and swaps. Transactions are handled personally by our team of professionals with years of expertise in crypto.  

That means adhering to strict compliance standards, including robust identity verification (KYC), anti-money laundering (AML) protocols, and ongoing transaction monitoring in line with FINTRAC and Revenu Québec requirements. As a payment service provider supervised by the Bank of Canada, we maintain transparent operational practices, detailed record-keeping, and regular reporting to ensure full regulatory alignment. Our compliance framework is designed not only to meet legal obligations, but to protect our users and provide a secure, trustworthy environment for every transaction.

Who Is EZO for?

EZO is for Canadians who want a simpler, more personal way to buy crypto, whether you are an individual making your first BTC purchase or a business managing  stablecoin flows. Three groups in particular tend to find OTC the easiest fit.

• Individuals sending money or holding for the long term. Canadians using crypto to send remittances to loved ones across the world, to make online and in-person purchases with retailers, to access decentralized finance (DeFi) opportunities such as lending and staking, to participate in the growing Web3 ecosystem, or simply to hold BTC and ETH as part of their personal wealth. EZO removes the platform complexity so you can focus on what you actually want to do with your crypto.
• Businesses managing treasury and cross-border payments. We help Canadian businesses acquire BTC, USDC or ETH to pay suppliers, optimize cross-border liquidity, build a crypto treasury or Bitcoin balance sheet and gain strategic crypto exposure. Industries we work with include import-export, money services (foreign exchange, cross-border payments), real estate, automobile, IT, wholesale, construction, agriculture and crypto-native firms across Canada.
• First-time buyers who want a real person on the line. If you have researched crypto for weeks and still feel uncertain about pressing “confirm” inside an app, an OTC desk is for you. We are here to help!

Get started with your onboarding today by filling out our form for individuals or enterprises. Experience a faster, simpler way to buy crypto with dedicated human support at every step.

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Frequently Asked Questions

What is EZO and how does it work?

EZO is a Canadian OTC (over-the-counter) crypto service that lets you buy cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), and USD Coin (USDC) through direct interaction with a human team, without any trading platform required. Transactions are handled via bank transfer and fulfilled directly to your wallet.

Do I need an account or app to use EZO?

No app is required. You only need to complete a one-time onboarding process (form + identity verification). After that, transactions are done via email and bank transfer.

Does EZO hold custody of my funds?

No. EZO does not custody your funds beyond the time required to process the transaction. Assets are sent directly to your wallet.